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Since the convoluted scenario of the COVID-19 pandemic, FaceMyDoc has connected physicians and patients with an innovative and accessible platform.
Mission
FaceMyDoc connects patients with specialized health professionals throughout America. It offers filters on city and state, medical specialty and medical insurance possibilities.
Impact
The platform led the path of video-call medical appointments. It started to connect physicians and patients through tech before COVID-19.
About
FaceMyDoc rose to combine services offered by healthcare institutions, seamlessly combining flexibility and income earnings.
It provides an advanced environment for doctors, nurses and other health professionals. The suite includes on-demand services, virtual extensions and P2P technology.
Its Practice-In-A-Box solution also allows professionals to create Virtual Clinics. These clinics enable them to cater to specific patient needs.
FaceMyDoc combines the key strengths of both an Independent Physician Association and a Managed Service Organization.
It provides telehealth software with integrated lead and content marketing tools. With it, providers can grow user bases and develop personal brands over social media.
As a result, FaceMyDoc became the fastest-growing telehealth provider network in the U.S.
FaceMyDoc thrives at offering virtual communication between healthcare providers and patients. It has a strong focus on highlighting both data safety and accessibility.
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Technology
For a project of this magnitude, we blended React and Node with Next.
This stack allowed us to deliver cutting-edge outcomes with faster development procedures.
A huge focus was that the platform needed to work clockwise.
Due to this requirement, we wisely chose integrations that work well together.
Our team combined TokBox for video calls and Atlantic’s HIPPA compliance to handle electronically protected health data.
We also included Cogsworth’s scheduling system.
Not only does this platform guarantee transparent arrangements.
It also enforces secure and confidential protocols to protect identities and medical procedures.
Strategy
We partnered up with FaceMyDoc to upgrade its services in the context of the COVID-19 pandemic.
Our work boosted friendly, accessible experiences for all users.
A key aspect of our strategic approach to FaceMyDoc’s project was usability.
We paid special attention to building a friendly and understandable platform for all audiences.
This approach included delivering intuitive interfaces and experiences for all its features.
From video calls to medical history, we also protected both parties' confidential data.
Considering the amount of information the platform handles, it was also key to develop a solid Information Architecture.
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