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Big solutions for big industries

DXP is a Houston-based large enterprise in the oil and gas industry that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services.

DXP

Client

DXP

Services

Mobile app and e-commerce design and development

Task

Creating a platform for over four million different items, able to enhance and speed up their product request rates

Year

Since 2019

Mission

DXP is a Houston-based large enterprise in the oil and gas industry that offers pumps and industrial supplies, with many subsidiaries and a presence in several US cities.

Impact

Today, DXP is a publicly traded professional distribution management company that provides products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services and MROP Products and Services.

Services

As a large company, DXP required a complex ERP to process customer orders and maintain the daily flow of business. However, DXP didn’t offer an ecommerce platform for its customers, even though their competition, Grainger, had a very good one. They wanted to enhance and speed up product request rates, so they decided to create a mobile app for their customers.

Goal

The main goal was to enhance and speed up product request rates, updating their tech resources in order to be the best solution for their customers.

Story

The company was founded as Southern Engine and Pump Company in 1908, re-chartered in 1979 as Sepco Industries and finally renamed DXP Enterprises, Inc. in 1996. Over the years, they have strengthened their ability to support customers by acquiring a diverse group of companies with a powerful corporate focus on product expertise, technical services and Industrial MRO supply chain management.

Today, DXP continues to stay on the leading edge of technology, training and products while attracting and retaining the best employees. Their corporate strategy is to be the best solution for the industrial customer.

Challenges

The challenges for Capicua were mainly divided in three areas: maintaining their business rules, developing a transparent process and improving the custom client experience.

The previous ecommerce provided was extremely outdated and was unintuitive for regular users, but DXP executives didn’t want to migrate all of their core business flow from Prophet21. Due to the nature, manufacture and design of its industrial products, the company couldn’t use uniform pricing, so a simple ecommerce was not sufficient for the type of products that DXP sells. Also, since it had an older ecommerce platform with antiquated architecture, redesigning the look and feel of the site was extremely complex.

Epicor doesn’t supply a mobile app that connects to Prophet21, and also Prophet 21 doesn’t have an API that interacts with the ERP to which we could connect.

The dare was to build their warehouse custom solution, improving their technology with a client-focused approach that allowed them to keep growing.

Solutions

We started by defining the look and feel of the new site and its ecommerce. Market trends were applied to the design, such as displaying product prices in green and using a large button for “add to cart”. On top of that, we created our own code layer to connect B2BCommerce with our custom frontend and mobile app.

Since B2BCommerce doesn’t have any content management functionalities, the solution was the creation of content configuration files that store customer-specific information. We created an API service that runs on Microsoft Azure to provide information to the mobile application. This API communicates with our custom code layer to retrieve and send information to B2BCommerce.

Also, an iOS mobile app was designed and built to enhance the purchase experience. Through the app, customers can easily find products in DXP’s huge stock by either performing searches or simply scanning the barcodes of desired items. They can also create purchase lists and browse new products.

Technologies

We used B2BCommerce as the ecommerce core platform and ASP.NET WEB API on Microsoft Azure. We also combined SQL SERVER 2012 as the ecommerce database with SQL SERVER 2014 as the Web Api Database. The handlers for custom code layer were made with JQUERY and ASP.NET and we implemented Swift for the iOS App development.

Worth Mentioning

DXP offers more than four million different items. They wanted to enhance and speed up product request rates, so they decided to create a mobile app for their customers. We built their warehouse custom solution, with that company like shell were able to buy from screws to 10 million dollar oil pumps.

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